Frequently Asked Questions.
Orders
Once your payment is successfully processed, a confirmation message will be sent to your registered mobile number and email ID via SMS and email.
You can also place your order easily through our ‘Order on WhatsApp’ feature for added convenience. Just reach out, and we’ll take care of the rest!
Products marked as ‘Out of Stock’ cannot be ordered at the moment.
However, you can add them to your wishlist or click “Notify Me” to receive an update as soon as they’re back in stock.
To track your order, go to the ‘Track Order’ section under ‘My Account’ on our homepage.
Enter your Order ID on the tracking page to view the latest updates and status details.
While we’re excited to bring our products into your home, some items may become unavailable due to high demand or being sold out. If this happens, we may need to cancel your order and will notify you promptly of any changes.
Absolutely! We’re committed to meeting your unique needs and are happy to explore custom options with our production team. To discuss your custom piece, please reach out to us at asairconenterprises119@gmail.com or call us at +91-9873517869. Kindly include your customization request along with relevant product details in your message or call.
We look forward to creating something special just for you!
If your order hasn’t arrived yet, tracking it is easy.
Go to the ‘My Account’ section at the top right of our website and click on ‘Track Order.’ Enter your Order ID (shared at the time of purchase), and you’ll instantly see your order status and updates.
If a product in your wishlist was previously out of stock, we’ll notify you as soon as it’s available via your registered mobile number or email.
Before you start shopping at As Decorshop, we recommend creating a personal account on our website.
This unlocks a more personalized experience with faster searches, curated product suggestions, and easy access to your wishlists. You’ll also enjoy the convenience of tracking your orders and sharing your reviews and ratings after each purchase.
Returns
You can cancel your order within 24 hours of placing it.
Unfortunately, items in your wishlist cannot be placed on hold for future purchase.
The wishlist is a helpful tool to save and track your favorite products, but purchases depend on current availability. You’ll only be able to buy the item if it’s still in stock at the time of checkout.
To initiate a return, please reach out to our customer service team via email or WhatsApp.
Kindly pack the item securely in its original packaging and include your proof of purchase. Please note that return shipping costs are your responsibility. For added peace of mind, we recommend using a trackable shipping service.
To request a return, you must initiate it within 48 hours of delivery.
Returns will not be accepted beyond this period. Please ensure the item is unused, with all original tags and packaging intact.
Payments
We accept credit/debit cards, UPI, net banking, and wallet payments through secure and trusted payment gateways to ensure a smooth checkout experience.
Yes, all transactions on AS Decor Shop are 100% secure. We use encrypted payment gateways to protect your personal and financial information.
Currently, we do not offer Cash on Delivery. All orders must be prepaid using one of our secure online payment options.
If your payment fails, please double-check your payment details or try a different method. For repeated issues, reach out to our customer support team—we’re here to help!
Packaging and Delivery
All products are carefully packed using protective materials to ensure they arrive in perfect condition. Fragile items receive extra cushioning and secure packaging for safe transit.
Orders are usually shipped within 2–4 business days, and delivery typically takes 5–10 business days, depending on your location. You’ll receive tracking details once your order is dispatched.
Yes, we ship all over India. If your pin code is serviceable, you’ll see shipping options at checkout. Please note: delivery timelines may vary by region.